DRAWING NO. SVC-16 / BESPOKE SOLUTIONS

Your problem. Our solution.

Some problems do not fit a service category. Bring us the thing that is slowing your business down, and we will design whatever actually fixes it: AI, automation, integration, or something simpler.

1st
We listen
Fit
Solution to problem
KPIs
Agreed up front
£0
For the first call
FIG. 1 / THE METHOD PROVEN

THE SAME FOUR MOVES, WHATEVER THE PROBLEM. THE TOOLS CHANGE, THE DISCIPLINE DOES NOT.

SECTION A / WHAT YOU GET

How we work differently.

No pre-packaged deliverables here. The deliverable is your problem, solved, with evidence.

SPEC 01

We Listen First

We spend time understanding your business, your constraints, your data, and your definition of success before suggesting anything.

SPEC 02

We Fit the Solution to the Problem

Sometimes it is a chatbot. Sometimes an ML model. Sometimes a simple automation. We use whatever works best.

SPEC 03

We Measure Results

Every solution includes clear success metrics. We measure, iterate, and make sure the solution delivers its promise.

SPEC 04

We Say No

If AI is the wrong answer for your problem, we will tell you, and tell you what the right answer is.

SPEC 05

Fixed-Price Phases

Discovery, build and rollout are each priced before they start. You can stop at any phase.

SPEC 06

Senior People Only

The person who scopes your problem is the person who solves it. No handoffs to juniors.

SECTION B / WHERE IT FITS

Problems that found solutions here

01

The Quoting Bottleneck

A manufacturer quoting in 3 days while rivals quoted in 3 hours. Now they quote in 20 minutes.

02

The Compliance Backlog

A care provider drowning in inspection paperwork. Reports now assemble themselves from care logs.

03

The Tribal Knowledge Trap

A retiring engineer was the only one who knew the systems. His knowledge now lives in an assistant.

04

The Spreadsheet Empire

40 linked spreadsheets running operations. Replaced with one system that does not break on Tuesdays.

05

The Phone That Never Stops

A trade business missing jobs while on jobs. An AI receptionist now books them in.

06

The Unreadable Archive

30 years of paper records made searchable in plain English.

SECTION C / PROGRAMME OF WORKS

From first call
to running system.

WEEK 1
01

Audit

We map the workflow this service replaces and measure the hours it leaks.

OUTPUT: OPPORTUNITY MAP

WEEK 2
02

Design

A costed specification, sequenced by ROI. You approve before we build.

OUTPUT: SIGNED-OFF SPEC

WEEKS 3-4
03

Build

Engineered against your real data, integrated with your systems, tested.

OUTPUT: WORKING SYSTEM

ONGOING
04

Run & improve

We monitor, tune and extend, so the value compounds instead of decaying.

OUTPUT: HOURS BACK

START HERE

Tell us what's eating your team's hours.

We reply within 24 hours with an honest read on whether AI can fix it, and what it would cost. If it's not worth automating, we'll say so.

REPLY WITHIN 24H. NO OBLIGATION, NO SALES SCRIPTS.